Effective Date: July 20, 2025
At Stocker ERP, your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ERP software and services. We are committed to protecting your personal and business data with the utmost care and transparency.
1. Information We Collect
We collect information to provide and improve our services to your business. This includes:
- Business Information: Details about your company, such as company name, registration number, industry, and contact information.
- User Account Information: When you create an account, we collect your name, email address, phone number, and role within your organization.
- Operational Data: Information you input into the ERP system, which may include inventory details, sales records, purchasing data, financial transactions, customer information (e.g., names, contact details of your customers), and supplier details. This data is owned by you.
- Technical Data: Information about your device and how you access our services, including IP address, browser type, operating system, and usage patterns. This helps us ensure compatibility and optimize performance.
- Communication Data: Records of your interactions with us, such as support requests, feedback, and other correspondence.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain Services: To operate, maintain, and improve the functionalities of Stocker ERP, ensuring smooth and efficient performance for your business.
- For Customer Support: To respond to your inquiries, provide technical assistance, and resolve any issues you may encounter.
- For Billing and Account Management: To process payments, manage your subscription, and send you important notifications related to your account.
- For Product Development and Improvement: To understand how our services are used, identify areas for enhancement, and develop new features that meet your evolving business needs.
- For Security and Fraud Prevention: To protect our services and your data from unauthorized access, cyber threats, and fraudulent activities.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes in Nigeria and internationally.
3. How We Share Your Information
We do not sell or rent your personal or business data to third parties. We may share your information in limited circumstances, including:
- With Service Providers: We may engage trusted third-party companies and individuals to perform services on our behalf (e.g., cloud hosting, payment processing, analytics). These providers are obligated to protect your information and use it only for the purposes for which it was shared.
- For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- In Case of Business Transfer: If Stocker ERP is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Using industry-standard encryption protocols for data in transit and at rest.
- Access Controls: Implementing strict access controls to ensure only authorized personnel can access your data.
- Regular Audits: Conducting regular security audits and vulnerability assessments.
- Employee Training: Training our employees on data protection best practices and privacy awareness.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have certain rights regarding your personal and business data within Stocker ERP, including:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
- Objection/Restriction: You may object to or request the restriction of processing your personal data in certain circumstances.
To exercise any of these rights, please contact us using the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
Stocker ERP
[email protected]
